Privacy Policy

Effective Date: May 5, 2026

Golden Hands Improvement LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and complying with applicable laws in the State of New Jersey and the United States. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our home repair services.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, phone number, email address, and home/project address when you contact us, request a quote, or schedule services.
Project Information: Details about your home improvement or repair needs.
Device & Usage Data: IP address, browser type, device information, and website activity for analytics and performance improvement.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Providing estimates and scheduling services
Performing contracted home repair and improvement work
Communicating with you about your project
Improving website functionality and customer experience
Maintaining records for business and legal compliance

3. Legal Basis for Use (Where Applicable)

While New Jersey does not have a single comprehensive consumer privacy law like some states, we process your data based on:

Your consent (when you submit forms or contact us)
The need to fulfill a contract (service requests)
Legitimate business interests (improving services and operations)
Compliance with legal obligations

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only in the following cases:

With employees, subcontractors, or service providers necessary to complete your project
With service providers (e.g., hosting, email, analytics) under confidentiality obligations
When required by New Jersey or federal law, court order, or to protect our legal rights

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

In accordance with the New Jersey Data Breach Notification Law (N.J.S.A. 56:8-161 et seq.), we will notify affected individuals in the event of a data breach involving personal information as required by law.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze traffic and usage patterns

You can control cookie settings through your browser. Disabling cookies may affect site functionality.

7. Your Privacy Rights (New Jersey Residents)

As a New Jersey resident, you have the right to:

Request access to the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data (subject to legal and business recordkeeping requirements)
Opt out of marketing communications at any time

To make a request, contact us using the details below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Services and Links

Our website may include links to third-party websites or use third-party tools (such as analytics providers). We are not responsible for the privacy practices of those third parties.

10. Data Retention

We retain personal information only as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations (including tax and licensing requirements in New Jersey)

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us:

Golden Hands Improvement LLC
Email: goldenhands.improvementllc@gmail.com
Phone: 908-255-3164
Service Area: State of New Jersey

By using our website, you agree to this Privacy Policy.